Frequently Asked Questions | Manningtree Tiles & Flooring
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Frequently Asked Questions

How should I clean and maintain my flooring/carpet?

It’s important to keep your floors and carpets clean by vacuuming and sweeping them regularly to get rid of dust and debris. If you need to do spot cleaning, use a mild detergent or the recommended cleaning solution. Try to stay away from harsh chemicals or abrasive cleaners as they can cause damage to your flooring or carpet. Make sure to follow the manufacturer’s instructions for specific cleaning and maintenance guidelines.

What should I have underneath my flooring?

Choosing the right underlay or subfloor for your flooring depends on the type of flooring material you select. Certain flooring options need an underlay to provide cushioning, insulation, or protection against moisture. It’s best to talk to our experts or check the product specifications to determine the ideal underlayment for your specific flooring choice.

What is the turnaround time for orders?

The turnaround time for your order can range from 10 days to 4 weeks, depending on the product you’ve ordered and the season. Various factors, like availability, customisation, and order volume, can affect the delivery timeframe. In case you need more specific information regarding your order, feel free to reach out to us.

Do you provide samples?

Absolutely! We do offer samples of our flooring products. If you’re interested in requesting some samples, please don’t hesitate to get in touch with us. We’ll be more than happy to provide you with more information.

Do you offer delivery?

Yes, we provide delivery services for our products.

Contact us to discuss the delivery options, costs, and any specific requirements you may have.

Can I schedule a free home consultation?

Sure, we do provide free home consultations during our office hours. You can visit our Contact Us page or get in touch with us directly to find out about our current opening hours and book a consultation at your convenience.

Are all your products listed on the website?

As a small, family-owned business, we may not list all our products on the website.

We encourage you to visit our shop located in Manningtree to explore our full range of products and discuss your preferences with our team.

Do you use subcontracted fitters?

No, we do not use subcontracted fitters.

We take pride in being a small family-run business that utilises our internal resources.

All of our fitters are in-house, ensuring quality craftsmanship and personalised service.

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